⚠ PAYMENT FAILED
=================

We couldn't process your payment, but don't worry - your seats are still reserved!

{{ $userFriendlyMessage }}

🔄 READY TO TRY AGAIN?
---------------------
Your seats are still on hold. Click below to retry your payment with a different method or card.

Retry Payment Now: {{ $retryUrl }}

💡 COMMON SOLUTIONS
------------------
- Try a different card - Sometimes cards are declined due to fraud protection or international transactions
- Check your card details - Verify that your card number, expiry date, and CVV are correct
- Contact your bank - Your bank may have blocked the transaction for security reasons
- Use a different payment method - We accept multiple payment options including credit cards, debit cards, and PayPal
- Check your balance - Ensure you have sufficient funds available

ORDER INFORMATION
-----------------
Order Number: {{ $orderNumber }}
Ticket Number: {{ $ticketNumber }}
Customer Name: {{ $order->customer_name }}
@if($order->EventDetail)
Event: {{ $order->EventDetail->name }}
@endif
Attempted Amount: {{ $currency }} {{ number_format($attemptedAmount, 2) }}
Payment Method: {{ ucfirst($paymentMethod) }}
Failed At: {{ $failedAt->format('F j, Y g:i A') }}

🎫 YOUR SEATS ARE RESERVED
--------------------------
✓ Your selected seats are temporarily held for you
✓ You have time to retry the payment without losing your seats
✓ If you don't complete the payment, the seats will be automatically released

NEED HELP?
----------
Our support team is here to assist you

Email: {{ $supportEmail }}
Phone: {{ $supportPhone }}

Return to Checkout: {{ $retryUrl }}

@if($transactionId)
REFERENCE INFORMATION
--------------------
Transaction ID: {{ $transactionId }}
Error Code: {{ $errorCode }}
Time: {{ $failedAt->toIso8601String() }}
@endif

Questions? Contact us at {{ $supportEmail }}

This is an automated notification.
© {{ date('Y') }} Global Gala. All rights reserved.