🎫 SEAT REASSIGNED
==================

Your seat has been updated

Dear {{ $customerName }},

YOUR SEAT HAS BEEN SUCCESSFULLY REASSIGNED
------------------------------------------
We've generated a new ticket for your updated seat assignment. Please read the information below carefully.

SEAT CHANGE
-----------
Old Seat: {{ $oldSeatId }} (INVALID)
         ↓
New Seat: {{ $newSeatId }} (USE THIS ONE)

Your new seat assignment

REASON FOR REASSIGNMENT
-----------------------
{{ $reason }}

ORDER INFORMATION
-----------------
Order Number: {{ $orderNumber }}
Ticket Number: {{ $ticketNumber }}
Event: {{ $eventName }}
Old Seat: {{ $oldSeatId }} (INVALID - Do not use)
New Seat: {{ $newSeatId }} (VALID - Use this)
New Ticket ID: {{ $newTicketId }}
Reassigned On: {{ $reassignedAt }}

⚠️ IMPORTANT INFORMATION
------------------------
✗ Old Ticket Invalidated: Your previous ticket has been canceled and can no longer be used
✓ Use New Ticket Only: Please use only the new ticket attached to this email
✓ New Seat Location: Your new seat is {{ $newSeatId }}
✓ Event Entry: Show your new ticket (attached) at the event entrance

📎 NEW TICKET ATTACHED
---------------------
Your new ticket is attached to this email as a PDF. Please save it and delete your old ticket to avoid confusion at the venue.

📥 DOWNLOAD YOUR NEW TICKET
---------------------------
Download link: {{ $ticketUrl }}

Click the link above to download your new ticket. You can also find it attached to this email.

WHAT YOU NEED TO DO
-------------------
1. Download your new ticket using the link above or from the email attachment
2. Delete or discard your old ticket for seat {{ $oldSeatId }} to avoid confusion
3. Save the new ticket to your phone or print it out
4. Bring the new ticket to the event - your seat is now {{ $newSeatId }}
5. Arrive early to familiarize yourself with your new seat location

NOTE: If you have any questions or concerns about this seat reassignment, please don't hesitate to contact our support team. We're here to help ensure you have a great experience at the event.

NEED ASSISTANCE?
----------------
Contact us at {{ $supportEmail }}
Reference Order Number: {{ $orderNumber }}

This is an automated notification regarding your seat reassignment.
© {{ date('Y') }} Global Gala. All rights reserved.